For example, at the end of a sprint, you think about what else you should do, what you should stop doing and you should continue to do. Or at your performance review, you might wonder what you should start doing to get a promotion, what is blocking you and what you are currently doing that works well.
For customer analysis. You can involve your customers by leveraging a start stop continue analysis that you use for onboarding, communications, and customer service. For partner analysis. Use it to get feedback from your partners on key processes, products, or go-to-marketing strategies.
Setting up Your Start, Stop, Continue Session. It's those memories that keep customers for life and employees engaged in the workplace. What Comes Next.
For example, let's t a ke a l oo k a t how Start-Stop-Continue can help with customer analysis. Say you want to improve customer satisfaction ratings, you might consider what activities should start (e.g., offering more personalized service), what activities should stop (e.g., using automated emails for customer support), and what activities
Example of Start Stop Continue. This is an example of a product team running a Start Stop Continue session to discuss a recent product launch. The session and feedback could look like this: Start- The team could consider using an external agency to conduct primary research like a usage and attitudes study.
Here are some example actions and a corresponding Start Stop Continue matrix you can use: Start. Sending newsletters and marketing emails to prospects and leads; Getting customer reviews on products/services; Showcase customer testimonials on websites and landing pages; Stop. Posting stock visual or text content on multiple social channels
. 264 119 246 167 142 209 352 222
stop start continue examples customer service
